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Virginia Department of Corrections — Public Safety First

Video Visitation Program

Effective January 30, 2010, the Department of Corrections began its expansion of the Video Visitation Program. Video Visitation is a way for families to meet with their imprisoned family or friends without having to invest the time and money in traveling long distances to correctional facilities.

Steps to have a video visit

  1. An inmate has to be eligible according to the following standards:
    • Security Level 1, 2, 3 — no restrictions
    • Security Level 4 and 5 — 6 months infraction free
    • Red Onion:
      • Segregation — 12 months infraction free
      • Progressive housing — 6 months infraction free
  2. The inmate has to initiate the visitation process established by the prison.
  3. The inmate fills out an application packet, and mails it to his family or friend.
  4. The family or friend has to mail the application with the fee to the appropriate Visitor Center (see list below) in order to schedule a video visit.
  5. The Visitor Center sends the name of the visitor back to the facility to insure accurate information and schedule the date and time.
  6. The prison confirms the information, date and time.
  7. The Visitor Center contacts the family or friend and confirms date and time of the visit.

Fees

This is a minimal fee to cover costs for the non-profit agencies only, and does not go to the Virginia Department of Corrections.

Participating Institutions and Visitor Centers

*Note: Due to an equipment change over, the New Jubilee video visitation sites are temporarily closed. They are expected to be operational again in January 2015.

Augusta Correctional Center
  • *New Jubilee Visitor Center (Richmond)
  • Norfolk United Methodist Church (Norfolk)
Bland Correctional Center
  • AFOI Visitor Center (Richmond)
  • First Presbyterian Church (Norfolk)
  • Old Presbyterian Meeting House (Alexandria)
  • Second Presbyterian Church (Roanoke)
Buckingham Correctional Center
  • AFOI Visitor Center (Richmond)
  • First Presbyterian Church (Norfolk)
  • Old Presbyterian Meeting House (Alexandria)
  • Second Presbyterian Church (Roanoke
Fluvanna Correctional Center
  • *New Jubilee Visitor Center (Richmond)
  • Norfolk United Methodist Church (Norfolk)
Keen Mountain Correctional Center
  • AFOI Visitor Center (Richmond)
  • First Presbyterian Church (Norfolk)
  • Old Presbyterian Meeting House (Alexandria)
  • Second Presbyterian Church (Roanoke)
Pocahontas State Correctional Center
  • AFOI Visitor Center (Richmond)
  • First Presbyterian Church (Norfolk)
  • Old Presbyterian Meeting House (Alexandria)
  • Second Presbyterian Church (Roanoke)
Powhatan Correctional Center
  • *New Jubilee Visitor Center (Richmond)
  • Norfolk United Methodist Church (Norfolk)
Red Onion State Prison
  • AFOI Visitor Center (Richmond)
  • First Presbyterian Church (Norfolk)
  • Old Presbyterian Meeting House (Alexandria)
  • Second Presbyterian Church (Roanoke)
River North Correctional Center
  • First Presbyterian Church (Norfolk)
  • Old Presbyterian Meeting House (Alexandria)
  • Second Presbyterian Church (Roanoke)
  • Assisting Families of Inmates (Richmond)
Sussex II State Prison
  • AFOI Visitor Center (Richmond)
  • First Presbyterian Church (Norfolk)
  • Old Presbyterian Meeting House (Alexandria)
  • Second Presbyterian Church (Roanoke)
Virginia Correctional Center for Women
  • AFOI Visitor Center (Richmond)
  • First Presbyterian Church (Norfolk)
  • Old Presbyterian Meeting House (Alexandria)
  • Second Presbyterian Church (Roanoke)
Wallens Ridge State Prison
  • *New Jubilee Visitor Center (Richmond)
  • Norfolk United Methodist Church (Norfolk)

Feedback

The DOC is interested in the video visitation experience, and has provided feedback cards which can be mailed to:

Louis B. Cei, Special Programs Manager
Virginia Department of Corrections
P.O. Box 26963
Richmond, VA 23261

Contact Information

*Note: Due to an equipment change over, the New Jubilee video visitation sites are temporarily closed. They are expected to be operational again in January 2015.

New Jubilee Visitor Centers

Richmond: New Jubilee Education and Family Life Center
1708 Byron Street, Richmond, VA 23222
Tel: 804-329-5169
Norfolk: Norfolk United Methodist Church
1520 Halstead Ave., Norfolk, VA 23502
Tel: 757-628-6543

Visitation for these centers is Saturday–Sunday, 9am to 4pm.

Note: All visitation applications for those centers listed under New Jubilee should be sent to the New Jubilee address. Scheduled visits have to be coordinated between the three centers.

AFOI Visitor Centers

Richmond: Assisting Families of Inmates, Inc.
1 North 5th Street, Richmond VA 23219
Tel: 804-643-2401
Norfolk: First Presbyterian Church
820 Colonial Avenue, Norfolk, VA 23507
Tel: 757-625-1697
Alexandria: Old Presbyterian Meeting House
323 South Fairfax Street Alexandria, VA 22314
Tel: 703-549-6670
Roanoke: Second Presbyterian Church
214 Mountain Avenue, SW, Roanoke, VA 24016
Tel: 540-343-3659

Visitation for these centers is Saturday–Sunday, 9am to 4pm.